• The Quadropay team offer consultancy services from choosing payments providers to a full end to end/drains up review of your business to include:
• People – how to utilise the company’s most important asset
• Product – do you have a market ready product with demand?
• Process – are your processes robust and efficient, would they fall over if volume increased exponentially
• Channel – who are your customers? Do you reach all potential customers? What are the barriers to entering key new markets?

The Challenge

Client B was a successful payments business formed over a ten year period, offering an e-commerce payment gateway and various alternative payment methods to the marketplace including point of sale devices. The issue the business was experiencing was an inability to grow as the owner of the business wanted to keep control. 

The Solution

The team transformed the business by implementing and championing change with the help of its lifeblood (the operational teams) and rubber stamp from its owner and go to person. The Quadropay consultants managed to gain ‘buy in’ across the organisation that the owners ‘way’ was not necessarily the best or the only way the business was to be run. This buy-in across the organisation for change not only enabled the transfer of responsibility to the business areas it allowed them to make decisions which in turn proved to the owner that with good corporate governance and discipline organisations can be effective. The portfolio not only doubled in size but so did the profits which ultimately through prioritisation and governance the business also managed to become scalable. The owner herself was then able to focus on what she was good at, which in this case was developing new products for the business.